Patient Testimonials

 COULDNT HAVE DONE IT WITHOUT HER.

 Narrae was the bomb. I was absolutely shattered that she was moving into a new role in Sydney.
She was a great assistance to me especially early on when it was a struggle, as her deep knowledge of sleep apnoea and the CPAP machine made it easier to adapt and I had confidence in her advice.
Being able to ring for advice  or email if I had a problem was also a bonus.
Narrae  has a very professional approach in her work and excellent communication skills. Unfortunately, I have been unable to find someone with her knowledge and skills to replace her but the confidence she instilled in me is enough to continue successfully.

FOREVER GRATEFUL

 " I had the great pleasure of having Narrae as my clinician when I started CPAP. I can honestly say, her knowledge, patience, empathy and happy disposition were the things that kept me going. She had a knack of explaining it in simple everyday terms. Understanding your diagnosis is half the battle.
CPAP saved my life and I owe it to Narrae and her team"

SURGERY SAVED MY LIFE BUT NARRAE GAVE ME A LIFE

" I had an operation and my specialist told me I needed CPAP and I was terrified of what came next. I was referred to the Nambour Sleep Service where I met Narrae. She was marvellous and made me feel relaxed and reassured from the get go. She was a straight shooter but I walked out of there confident and understanding why I needed to use my new contraption. Narrae is kind, supportive, encouraging and never made me feel stupid. She explained the why and used real life examples which made it easier to understand. I can never look at a jumping castle the same!"
Thank you Narrae for giving me back my life

DEVASTATED BY MY OSA DIAGNOSIS

" My mother died from complications bought on by her sleep apnea so I knew I had to do something.
 I met Narrae at her clinic and instantly felt more relaxed. She GOT ME! Narrae made me feel I was her only patient. If not for her knowledge, constant encouragement and personal service I think I would have ceased many times.
Understanding what was happening to my body while I was sleeping made a big difference and I am grateful Narrae took the time to explain it to me.
 I also loved her sleep & lifestyle classes so I not only got my sleep apnea under control but a new lifestyle."

 WHAT A LIFE SAVER  "

 Narrae, was a lifesaver when I first started using CPAP and finally purchased. The advice and support were & have been invaluable over the years for which I thank her from the bottom of my heart. I certainly would not have done so well without her as my cheer squad. You made cpap easier with your simple explanations and patience and I am truly grateful"

THANK YOU NARRAE

 " I friggin love Narrae. I was already a CPAP user and came across Narrae when I was sent to a sleep physician in the same office as hers. I eavesdropped on her conversation with another CPAP user  in the waiting room and I thought, "here is the answer to my problems". The way she took care of that person was wonderful to see. The physician sent me across to her after and I have never looked back. Her manner, knowledge and just downright awesomeness is the reason I am still on CPAP today. I now know what I need to do to fix my cpap during the night instead of taking it off and why I cant quit. A bonus of my time with her was learning about my sleep and the importance of looking after myself. With her guidance, I have changed my whole perspective on my life and now have some tools to work with

MY VOCAL CHORDS ARE FOREVER GRATEFUL

" I had the great fortune to be treated by Narrae for many  years when she was operating from her clinic in Nambour.  
I found her to be perceptive, intelligent, scrupulous in her clinical attention  and just a great person.   She helped me with my first experience of  CPAP then later, advised and procured a more recent model which  is still serving me well.  
I cannot now imagine life without CPAP intervention and wish I had met Narrae  earlier when my career as an Operatic Soprano was in its full bloom.  
 My vocal  chords would have thanked her!

GRATEFUL

I recall the first experience I had with Narrae and, in particular, with her brand of patient service. I looked forward to my visits, mostly yearly, but across more than a decade. I loved the attention to detail and the patience.
Care was taken when fitting new gear and there wasn’t a hard sell, which made it easier when it came to choosing what was the best for me at the time.
It has been difficult finding the same level of service since.

 
NOT A LAND LOVER

 I was diagnosed in the states for sleep apnea but it was a friend in Australia that convinced me to visit and see his "CPAP person" who turned out to be Narrae. I learnt more in that first consult with her than any other person in my sleep apnea path. I left there confident and with a great understanding of my disorder and why I needed to do something about it. 
She gave me several masks and a machine to get my treatment pressure and I saw her a week later.  She advised that I could purchase a machine in the states for convenience and offered to find a contact.
I declined this and stuck with her, sailing from the state every year for her to check my apnea and equipment.
She also emailed me twice a year to assess my data.
I think once you find someone that empowers you with knowledge and understanding and supports you with their knowledge, you stick with them, no matter how far the journey. 

PLEASANTLY SURPRISED

 When I was diagnosed with sleep apnea, I was absolutely horrified. I had friends that failed CPAP so started with that expectation.
Narrae was a great teacher and I feel I received the best tuition possible. I was very demanding and needed constant reassurance. Narrae was so patient and used analogies that helped me better understand why I had to persevere. I would not have persevered with the machines or trialed the different masks if not for the encouragement and personal service I received from Narrae
I referred my friends that had previously failed and I am happy to say, we are now in our own "CPAP  club".
We all attended her sleep education sessions as we now knew successful CPAP use was not the end of the story but just the beginning. I feel so much better with the sleep tips and strategies she introduced to us and continue to use them today.
I cannot thank Narrae enough for putting up with me and never quitting on me.

THANK YOU

I  was one of Narrae's patients at Gosford. My sleep physician referred me to her.
I found her to be a great teacher and my success with CPAP is a great part of her persistence and encouragement. Her down to earth, "get it together" attitude was refreshing but at the same time, I witnessed her with others and she knew which tact to use with each individual.
Being honest, I hated using the CPAP in the beginning but now would not sleep without it. I can honestly say, I would have quit in the first month without her guidance.
So grateful for her help

MY SLEEP WAS NEVER THE SAME

I attended a seminar Narrae was speaking at and was greatly impressed by her knowledge and ability to explain the what, how and why of our sleep and why we need to pay attention to it.
So much of her lecture made sense.
Narrae has this unique knack to explain things in simple terms and backs it up with everyday analogies or stories that help to drive home what she is teaching. She is a great story teller

I am very happy I attended and still use many of her strategies today.  I loved the evening routine she outlined.